Shipping policy and notifications
Shipping alerts:
Shipping advisory:
International/U.S. shipping delays: We are receiving feedback of longer than expected shipping times to the United States in recent weeks. There is no explanation for this other than USPS has a habit of being inefficient, such as sending mail from British Columbia to Los Angeles for sorting before delivery to WA state. We do recommend shipping by tracked packages for international orders. Generally it costs just a few dollars more but pays for itself in peace of mind. If you choose shipping by letter mail for addresses outside of Canada, please anticipate longer shipping times by potentially weeks.
Tracking your package
Wild Coast Publishing recommends that if you are using the online tracking via Shopify, DO NOT DOWNLOAD THE APP. Instead, email us (wildcoastpublishing@gmail.com) and we will reply promptly with the tracking and shipping information. If you download the Shopify app, you may not get the tracking number after all that effort.
Shipping times
To calculate delivery times, Wild Coast endeavours to ship the day following placement of the order. Here is Canada Post's delivery standards for letter mail:
- Two business days for local mail
- Three business days within the province
- Four days for national mail
Regular mail to the U.S.A.
The delivery standard for regular mail sent from Canada to the U.S.A. is four to six business days.
Please note: If you select letter mail as your shipping option to U.S. addresses, there is no tracking provided with this option. We strongly urge purchasing a shipping option with tracking provided when placing international orders (a tracked small package should be the most efficient and cost effective). While our success rate with Canadian deliveries to U.S. addresses is extremely high, lengthy delays can occur, and Wild Coast Publishing must stress it is not responsible for lost or delayed international shipping orders purchased with letter-mail purchases.
Regular mail to an international destination
The delivery standard for mail sent from Canada to another country (except the U.S.A.) is four to seven business days.
Please note: We strongly urge purchasing a shipping option with tracking provided when placing international orders (a tracked small package should be the most efficient and cost effective). Ground freight is strongly discouraged, as delivery may take months through this method. Please ensure your "international shipping" option if selected does not use ground freight. While our success rate with international deliveries is extremely high, lengthy delays can occur, and Wild Coast Publishing must stress it is not responsible for lost or delayed international shipping orders purchased with shipping methods that do not include tracking.
Expedited or Xpresspost shipping
Most orders will originate from Nanaimo on Vancouver Island. Orders placed by Expedited Parcel or other methods where a tracking number is provided will be delivered as per Canada Post policy. Use the Canada Post tracking number to follow the shipment's progress. You should receive the tracking number with the order fulfillment notification.
General shipping policy and timing: Wild Coast Publishing will generally ship the day following the placement of the order. In many circumstances, shipments can be made the same day if the order is received before 11 a.m.
Exceptions: Because Wild Coast Publishing is a small, mobile company where trips are often required for the research to create new or updated maps, delays are possible of several days or more. There are two possible eventualities:
1. The MV Wild Coast is on assignment but still operating as an office. In this event, shipments will be made as per the general shipping policy, but possibly from a remote location which may add to the shipment time overall.
2. Wild Coast Publishing is not available for shipping as the location or circumstances of travel prohibit responding to orders.
In the event of either of these circumstances, details will be added to the "Shipping alert" section at the top of this page.
Order early to ensure you receive your mapsheet on time!