Shipping policy and notifications
Shipping alerts:
Current status: Canada Post is currently on strike. To ensure continuity, Wild Coast Publishing is offering a highly discounted courier rates -- $6.49 for any Canadian order and $12 for orders to the United States. The cost to Wild Coast Publishing is considerably higher, but we will absorb that cost to ensure customers have a decently affordable option to ensure delivery while the Canada Post strike continues. Thank you for your understanding.
Winter holiday: Wild Coast Publishing will be closed for a winter vacation Jan. 9-26, 2025. Orders placed during that time will be shipped as soon as possible beginning Jan. 26.
Shipping advisories:
International/U.S. shipping delays: We are receiving feedback of longer than expected shipping times to the United States. We DO NOT recommend shipping by letter mail to the United States. Instead choose tracked packages for international orders. Generally it costs just a few dollars more but pays for itself in peace of mind. If you choose shipping by letter mail for addresses outside of Canada, please anticipate longer shipping times by potentially weeks. For reference, USPS will truck British Columbia mail to either San Francisco or Los Angeles for sorting before trucking it north again to destinations such as WA state. Therefore being "close" to Canada may be no advantage in terms of mail delivery times.
Canadian shipping times: We are receiving feedback of longer than expected delivery times within Canada -- that is, even though its success rate is high, Canada Post is not always meeting its standard delivery times. If you are on a short timeline before your trip, we highly recommend expedited parcel or contact us for options such as pickups at retail outlets along your route on the way to your destination.
Tracking your package
Wild Coast Publishing recommends that if you are using the online tracking via Shopify, DO NOT DOWNLOAD THE APP. Instead, email us (wildcoastpublishing@gmail.com) and we will reply promptly with the tracking and shipping information. If you download the Shopify app, you may not get the tracking number after all that effort.
Shipping times
To calculate delivery times, Wild Coast ships the next business day following placement of the order, though possibly the same day if the order is early enough. Here is Canada Post's delivery standards for letter mail. Please note this is a standard, not a guarantee. To calculate the number of days before you receive your package, calculate the first day it will be processed by Canada Post as day zero. This will generally be the first business day after you place your order:
- Two business days for local mail
- Three business days within the province
- Four days for national mail
An example: You place your order on a Friday late afternoon. It will not be processed by Canada Post until Monday. As Monday then is Day Zero for calculating when you will receive your package, you should receive it by Thursday within British Columbia or Friday within Alberta or other Canadian locations. If you ordered on a long weekend, add a day.
Regular mail to the U.S.A.
The delivery standard for regular mail sent from Canada to the U.S.A. is four to six business days, though there is no guarantee and there is a history of delays, often lengthy. Please note our shipping advisory above regarding delays of possibly weeks should you order by letter mail.
Please note: If you select letter mail as your shipping option to U.S. addresses, there is no tracking provided with this option. We strongly urge purchasing a shipping option with tracking provided when placing international orders (a "tracked small package" should be the most efficient and cost effective). While our success rate with Canadian deliveries to U.S. addresses is ultimately 100%, lengthy delays can occur, and Wild Coast Publishing must stress it is not responsible for lost or delayed international shipping orders purchased with letter-mail purchases.
Regular mail to an international destination
The delivery standard for mail sent from Canada to another country (except the U.S.A.) is four to seven business days.
Please note: We strongly urge purchasing a shipping option with tracking provided when placing international orders (a tracked small package should be the most efficient and cost effective). Ground freight is strongly discouraged, as delivery may take months through this method. Please ensure your "international shipping" option if selected does not use ground freight. While our success rate with international deliveries is extremely high, lengthy delays can occur, and Wild Coast Publishing must stress it is not responsible for lost or delayed international shipping orders purchased with shipping methods that do not include tracking.
Expedited or Xpresspost shipping
Most orders will originate from Nanaimo on Vancouver Island. Orders placed by Expedited Parcel or other methods where a tracking number is provided will be delivered as per Canada Post policy. Use the Canada Post tracking number to follow the shipment's progress. You should receive the tracking number with the order fulfillment notification.
General shipping policy and timing: Wild Coast Publishing will generally ship the day following the placement of the order. In many circumstances, shipments can be made the same day (generally if the order is received before 9 a.m.)
Exceptions: Because Wild Coast Publishing is a small, mobile company where trips are often required for the research to create new or updated maps, delays are possible of several days or more. There are two possible eventualities:
1. The MV Wild Coast is on assignment but still operating as an office. In this event, shipments will be made as per the general shipping policy, but possibly from a remote location which may add to the shipment time overall.
2. Wild Coast Publishing is not available for shipping as the location or circumstances of travel prohibit responding to orders.
In the event of either of these circumstances, details will be added to the "Shipping alert" section at the top of this page.
Order early to ensure you receive your mapsheet on time for your trip!